Hello and welcome to the Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.
Free Delivery on everything....Yes EVERYTHING! All of our items are delivered under our FREE delivery category. This means you will never have to pay for your food or treats at any additional cost even if you live in a rural area!! We do our level best to get the products to you within 3-5 working days, some areas of New Zealand can be a little tricky to get to quickly. If your item hasn't arrived within 3-5 working days please contact us 0800 734364 - we are open to answer your calls between the hours of 8am - 8pm Monday to Friday
Tracking your dog or cats dinner online We will email a notification message with your tracking details so that you can follow the parcel along its journey.
Tracking is included in the price of the products you are buying from our store. Customers can also track items at www.fastway.co.nz using the general track and trace search bar at the top.